We are facing issues in VPP Client Configuration API ( POST: https://vpp.itunes.apple.com/mdm/VPPClientConfigSrv ). For some VPP token, the "clientContext" key in the response says "token being used in v2" instead of giving a proper clientContext. These VPP tokens aren't actually added in any other MDM than ours. But it gives this as response. Also, we didn't use the new API for setting VPP Client Configuration too. We are seeing this issue for some VPP tokens in random. We would like to understand this behaviour in VPP tokens.

On a supervised device running iOS 18 without any AirDrop restrictions applied, when a profile with allowListedAppBundleIDs restriction key is installed, the AirDrop sound plays. But still the accept prompt does not appear, making it impossible to accept files. The prompt works as expected on iOS 18 devices to which the allowListedAppBundleIDs restriction is not installed. This issue occurs only on supervised iOS 18 devices to which the allowListedAppBundleIDs restriction is being applied. Device must be in iOS 18 version > Install the (allowListedAppBundleIDs restriction) profile with the device > Try to AirDrop files to the managed device. The expected result is that the accept prompt must pop up but it does not appear. This issue is occurring irrespective of any Whitelisted bundle ID being added to the allowListedAppBundleIDs restriction profile. Have attached a few Whitelisted bundle ID here com.talentlms.talentlms.ios.beta, com.maxaccel.safetrack, com.manageengine.mdm.iosagent, com.apple.weather, com.apple.mobilenotes, gov.dot.phmsa.erg2, com.apple.calculator, com.manageengine.mdm.iosagent, com.apple.webapp, com.apple.CoreCDPUI.localSecretPrompt etc. Have raised a Feedback request (FB15709399) with sysdiagnose logs and a short video on the issue.

We have observed that Apple TV doesn't send Ethernet MAC information in DeviceInformation response. (Apple TV is connected to the Ethernet.)   We've confirmed that the following pre requisites are fulfilled on our side. The queries in Network information queries are available if the MDM host has a Network Information access right. Reference doc - https://developer.apple.com/business/documentation/MDM-Protocol-Reference.pdf ✓ We have set the maximum access right available (8191).   EthernetMACs - The key to get the Ethernet MAC addresses. This value requires the Network Information access right, and is available in iOS 4 and later, and tvOS 6 and later. Reference doc - https://developer.apple.com/documentation/devicemanagement/deviceinformationcommand/command/queries. ✓ The TV OS version of the device we are referring here is 14+. ✓ The query dictionary contains the EthernetMACs key.   Is this supported for Apple TV devices as mentioned in the documentation? Please find the attached sample requests and responses.   ?xml version="1.0" encoding="UTF-8"? !DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd" plist version="1.0" dict keyCommandUUID/key stringDeviceInformation/string keyCommand/key dict keyRequestType/key stringDeviceInformation/string keyQueries/key array stringDeviceName/string stringOSVersion/string stringBuildVersion/string stringModelName/string stringModel/string stringProductName/string stringSerialNumber/string stringDeviceCapacity/string stringAvailableDeviceCapacity/string stringBatteryLevel/string stringCellularTechnology/string stringIMEI/string stringMEID/string stringModemFirmwareVersion/string stringICCID/string stringBluetoothMAC/string stringWiFiMAC/string stringCurrentCarrierNetwork/string stringSIMCarrierNetwork/string stringSubscriberCarrier-Network/string stringCarrierSettingsVersion/string stringPhoneNumber/string stringVoiceRoamingEnabled/string stringDataRoamingEnabled/string stringIsRoaming/string stringSubscriberMCC/string stringSubscriberMNC/string stringCurrentMCC/string stringCurrentMNC/string stringUDID/string stringIsSupervised/string stringIsDeviceLocatorServiceEnabled/string stringIsActivationLockEnabled/string stringIsDoNotDisturbInEffect/string stringiTunesStoreAccountIsActive/string stringEASDeviceIdentifier/string stringEthernetMACs/string stringPersonalHotspotEnabled/string stringLastCloudBackupDate/string stringIsCloudBackupEnabled/string stringIsMDMLostModeEnabled/string stringServiceSubscriptions/string stringLanguages/string stringLocales/string stringDeviceID/string stringOrganizationInfo/string stringAwaitingConfiguration/string stringMDMOptions/string stringiTunesStoreAccountHash/string stringSIMMCC/string stringSIMMNC/string stringOSUpdateSettings/string stringLocalHostName/string stringHostName/string stringCatalogURL/string stringIsDefaultCatalog/string stringPreviousScanDate/string stringPreviousScanResult/string stringPerformPeriodicCheck/string stringAutomaticCheckEnabled/string stringBackgroundDownloadEnabled/string stringAutomaticAppInstallationEnabled/string stringAutomaticOSInstallationEnabled/string stringAutomaticSecurityUpdatesEnabled/string stringIsMultiUser/string stringMaximumResidentUsers/string stringPushToken/string stringDiagnosticSubmissionEnabled/string stringAppAnalyticsEnabled/string stringIsNetworkTethered/string /array /dict /dict /plist Response to this request ?xml version="1.0" encoding="UTF-8"? !DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd" plist version="1.0" dict     keyCommandUUID/key     stringDeviceInformation/string     keyQueryResponses/key     dict         keyAwaitingConfiguration/key         false/         keyBluetoothMAC/key         stringxx:xx:xx:xx:xx:xx/string         keyBuildVersion/key         stringxxxxxxx/string         keyDeviceID/key         stringxx:xx:xx:xx:xx:xx/string         keyDeviceName/key         stringxxx/string         keyIsSupervised/key         true/         keyMDMOptions/key         dict/         keyModel/key         stringMR912LL/string         keyModelName/key         stringAppleTV/string         keyOSVersion/key         string14.0.2/string         keyProductName/key         stringAppleTV5,3/string         keySerialNumber/key         stringxxxxxxxxxx/string         keyUDID/key         stringxxxx/string         keyWiFiMAC/key         stringxx:xx:xx:xx:xx:xx/string         keyiTunesStoreAccountIsActive/key         false/     /dict     keyStatus/key     stringAcknowledged/string     keyUDID/key     stringxxx/string /dict /plist   Thank you.

FB9895426 (Apple Device MDM enrolment fails if client certificate is requested during SSL Handshake) Device enrolment fails in an MDM Server configured with client certificate authentication. Upon investigating the issue, we noticed that the device drops the SSL handshake if a client certificate is requested during the handshake. Wireshark Screenshot: From the console logs, we noticed the below error: <MCHTTPRequestor: 0x283b560a0> cannot accept the authentication method NSURLAuthenticationMethodClientCertificate The TLS protocol states that "If no suitable certificate is available, the client SHOULD send a certificate message containing no certificates.". Thus, we expect the MDM client to respond with a "no certificate" response during the SSL handshake. Someone has already raised the same question but there's no reply yet: https://developer.apple.com/forums/thread/680328 https://developer.apple.com/forums/thread/676579 Any help would be appreciated. Thanks in advance.

We are trying to connect macOS devices to Wi-Fi using Wi-Fi configuration profile in MDM. EAP type is PEAP - MSCHAPv2 with both System and LoginWindow setup modes enabled, but unfortunately devices are getting stuck in connecting phase of the Wi-Fi without actually getting connected. We have also send the Sysdiagnose logs to Apple feedback assistance(Ref ID:FB9965644) Please find the configuration we have used below &lt;!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"&gt; &lt;plist version="1.0"&gt; &lt;dict&gt;     &lt;key&gt;PayloadVersion&lt;/key&gt;     &lt;integer&gt;1&lt;/integer&gt;     &lt;key&gt;PayloadUUID&lt;/key&gt;     &lt;string&gt;5f9c93d0-f2b4-45b2-9367-e65a52d1f1a9&lt;/string&gt;     &lt;key&gt;PayloadType&lt;/key&gt;     &lt;string&gt;Configuration&lt;/string&gt;     &lt;key&gt;PayloadOrganization&lt;/key&gt;     &lt;string&gt;MDM&lt;/string&gt;     &lt;key&gt;PayloadIdentifier&lt;/key&gt;     &lt;string&gt;com.mdm.0583c3c2-4fe2-414a-9bc6-87467f0fef02.MacOSWifi&lt;/string&gt;     &lt;key&gt;PayloadDisplayName&lt;/key&gt;     &lt;string&gt;Wifi_Corp&lt;/string&gt;     &lt;key&gt;PayloadRemovalDisallowed&lt;/key&gt;     &lt;true/&gt;     &lt;key&gt;PayloadContent&lt;/key&gt;     &lt;array&gt;         &lt;dict&gt;             &lt;key&gt;PayloadVersion&lt;/key&gt;             &lt;integer&gt;1&lt;/integer&gt;             &lt;key&gt;PayloadUUID&lt;/key&gt;             &lt;string&gt;f962f11d-6524-4061-b93b-82975dd7512b&lt;/string&gt;             &lt;key&gt;PayloadType&lt;/key&gt;             &lt;string&gt;com.apple.wifi.managed&lt;/string&gt;             &lt;key&gt;PayloadOrganization&lt;/key&gt;             &lt;string&gt;MDM&lt;/string&gt;             &lt;key&gt;PayloadIdentifier&lt;/key&gt;             &lt;string&gt;f962f11d-6524-4061-b93b-82975dd7512b&lt;/string&gt;             &lt;key&gt;PayloadDisplayName&lt;/key&gt;             &lt;string&gt;Wifi Profile Configuration&lt;/string&gt;             &lt;key&gt;SSID_STR&lt;/key&gt;             &lt;string&gt;--SSID Over Here--&lt;/string&gt;             &lt;key&gt;AutoJoin&lt;/key&gt;             &lt;true/&gt;             &lt;key&gt;SetupModes&lt;/key&gt;             &lt;array&gt;                 &lt;string&gt;System&lt;/string&gt;                 &lt;string&gt;Loginwindow&lt;/string&gt;             &lt;/array&gt;             &lt;key&gt;HIDDEN_NETWORK&lt;/key&gt;             &lt;false/&gt;             &lt;key&gt;EAPClientConfiguration&lt;/key&gt;             &lt;dict&gt;                 &lt;key&gt;AcceptEAPTypes&lt;/key&gt;                 &lt;array&gt;                     &lt;integer&gt;21&lt;/integer&gt;                     &lt;integer&gt;25&lt;/integer&gt;                 &lt;/array&gt;                 &lt;key&gt;EAPFASTUsePAC&lt;/key&gt;                 &lt;false/&gt;                 &lt;key&gt;EAPFASTProvisionPAC&lt;/key&gt;                 &lt;false/&gt;                 &lt;key&gt;EAPFASTProvisionPACAnonymously&lt;/key&gt;                 &lt;false/&gt;                 &lt;key&gt;UserName&lt;/key&gt;                 &lt;string&gt;---UserName Over here---&lt;/string&gt;                 &lt;key&gt;UserPassword&lt;/key&gt;                 &lt;string&gt;--Password Over here--&lt;/string&gt;                 &lt;key&gt;TTLSInnerAuthentication&lt;/key&gt;                 &lt;string&gt;MSCHAPv2&lt;/string&gt;                 &lt;key&gt;PayloadCertificateAnchorUUID&lt;/key&gt;                 &lt;array&gt;                     &lt;string&gt;b68ceae9-5752-44a3-887c-4dd422428f3d&lt;/string&gt;                 &lt;/array&gt;             &lt;/dict&gt;             &lt;key&gt;EncryptionType&lt;/key&gt;             &lt;string&gt;Any&lt;/string&gt;             &lt;key&gt;ProxyType&lt;/key&gt;             &lt;string&gt;None&lt;/string&gt;         &lt;/dict&gt;         &lt;dict&gt;             &lt;key&gt;PayloadVersion&lt;/key&gt;             &lt;integer&gt;1&lt;/integer&gt;             &lt;key&gt;PayloadUUID&lt;/key&gt;             &lt;string&gt;b68ceae9-5752-44a3-887c-4dd422428f3d&lt;/string&gt;             &lt;key&gt;PayloadType&lt;/key&gt;             &lt;string&gt;com.apple.security.root&lt;/string&gt;             &lt;key&gt;PayloadOrganization&lt;/key&gt;             &lt;string&gt;MDM&lt;/string&gt;             &lt;key&gt;PayloadIdentifier&lt;/key&gt;             &lt;string&gt;b68ceae9-5752-44a3-887c-4dd422428f3d&lt;/string&gt;             &lt;key&gt;PayloadDisplayName&lt;/key&gt;             &lt;string&gt;iOS Certificate Policy&lt;/string&gt;             &lt;key&gt;PayloadContent&lt;/key&gt;             &lt;data&gt;                 -----Trust Certificate Data Here---             &lt;/data&gt;             &lt;key&gt;PayloadCertificateFileName&lt;/key&gt;             &lt;string&gt;----Certificate file name.cer----&lt;/string&gt;         &lt;/dict&gt;     &lt;/array&gt; &lt;/dict&gt; &lt;/plist&gt;

Description: From MDM, the InstalledApplicationList command is sent to device for querying the list of Installed Apps. Some apps doesn't have version(both Version & ShortVersion) in the response. But the "Installing" key is false for them which should mean that the app is already Installed. But the app version is not available in the response. Also, for these apps without app version, the "IsValidated" key gives "false" value. But these apps are installed on the device. Kindly help us understand about this case. Sample Response of InstalledApplicationList: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstalledApplicationList</string> <key>InstalledApplicationList</key> <array> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>135618560</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>850215498</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>net.whatsapp.WhatsApp</string> <key>Installing</key> <false/> <key>IsValidated</key> <false/> <key>Name</key> <string>‎WhatsApp</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>185229312</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>849733664</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.microsoft.azureauthenticator</string> <key>Installing</key> <false/> <key>IsValidated</key> <true/> <key>Name</key> <string>Authenticator</string> <key>ShortVersion</key> <string>6.5.98</string> <key>Version</key> <string>20</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>287129600</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>849978495</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.microsoft.skype.teams</string> <key>Installing</key> <false/> <key>IsValidated</key> <false/> <key>Name</key> <string>Teams</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>213839872</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>850097782</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.google.Maps</string> <key>Installing</key> <true/> <key>IsValidated</key> <false/> <key>Name</key> <string>Google Maps</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>43339776</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>848157118</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.manageengine.mdm.iosagent</string> <key>Installing</key> <false/> <key>IsValidated</key> <true/> <key>Name</key> <string>ME MDM</string> <key>ShortVersion</key> <string>22.04.01</string> <key>Version</key> <string>1558</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>209174528</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>848848517</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>us.zoom.videomeetings</string> <key>Installing</key> <false/> <key>IsValidated</key> <false/> <key>Name</key> <string>Zoom</string> </dict> </array> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>00000-000000-000000</string> </dict> </plist> Some apps with the issue in the given response:- net.whatsapp.WhatsApp, com.microsoft.skype.teams, us.zoom.videomeetings, etc.

Issue Description: Licenses Expiring - The licenses for [app_name] and 'x' other applications will expire in 'n' days. The given App Store Notification is displayed in many iPad devices. All the apps for which the notification is shown are purchased from ABM (VPP apps). The licenses are still assigned to devices and are not revoked which is made sure from VPP API. The VPP token is also not nearing expiration and it has more than 6 months time for expiry. Screenshot of the notification is attached below Kindly help us with the reason for this behavior

Hello All, We are looking to implement the ACME protocol for our organization PKI and as of now, we are trying out the demo ACME server hosted here. So far, we had a minor piece of luck in getting it to work properly twice, but after that, it errors out every time. This is the payload we are using: &amp;amp;lt;?xml version="1.0" encoding="UTF-8"?&amp;amp;gt; &amp;amp;lt;!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"&amp;amp;gt; &amp;amp;lt;plist version="1.0"&amp;amp;gt; &amp;amp;lt;dict&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadContent&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;dict&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;ClientIdentifier&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;123123123123123123123&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;ExtendedKeyUsage&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;1.3.6.1.5.5.7.3.2&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;HardwareBound&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;true/&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;KeySize&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;integer&amp;amp;gt;384&amp;amp;lt;/integer&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;KeyType&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;ECSECPrimeRandom&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;KeyUsage&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;integer&amp;amp;gt;5&amp;amp;lt;/integer&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadIdentifier&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;com.example.test&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadType&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;com.apple.security.acme&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadUUID&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;sdf-feec-4171-878d-34e576bbb813&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadVersion&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;integer&amp;amp;gt;1&amp;amp;lt;/integer&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;Subject&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;C&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;US&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;O&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;Example Inc.&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;array&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;CN&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;test&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;SubjectAltName&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;dict&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;dNSName&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;site.example.com&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;/dict&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;DirectoryURL&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;https://ca.attestation.dev/acme/acme/directory&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;/dict&amp;amp;gt; &amp;amp;lt;/array&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadDisplayName&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;ACME&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadIdentifier&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;com.example.test&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadType&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;Configuration&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadUUID&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;string&amp;amp;gt;ce876f81-abf0-46f9-9e68-9b3a7ede8097&amp;amp;lt;/string&amp;amp;gt; &amp;amp;lt;key&amp;amp;gt;PayloadVersion&amp;amp;lt;/key&amp;amp;gt; &amp;amp;lt;integer&amp;amp;gt;1&amp;amp;lt;/integer&amp;amp;gt; &amp;amp;lt;/dict&amp;amp;gt; &amp;amp;lt;/plist&amp;amp;gt; We get the below errors from the ACME server: order status is "pending", not yet "valid" order status is "ready", not yet "valid" Any insights on what we are doing wrong could be helpful. Thanks in advance.

Pre Note: This issue not reproducing so promisingly. We cant find its issue source. Its occurring randomly on devices Step 1: After enrolling the device in MDM . try to send a clear passcode command to device . Command : There will be response from device with below format Response: On Checking the MDM Protocol Reference - Protocol Ref I can only able to see “5013 Cannot clear passcode” with respect to this issue. Other than it nothing can be seen in any apple docs too. We dont know why this issue occurs and it is resolved after any pending os update or ReEnrolling devices to MDM. Is there any suggestion regarding this and why this happens for random devices.

Problem Description: We are associating 1000 devices to 25 apps using Associate Assets API - https://vpp.itunes.apple.com/mdm/v2/assets/associate We find the association completion state by two ways. Method 1: Using Event Status API - https://vpp.itunes.apple.com/mdm/v2/status We test the success state of event by continuously polling event status API - until it provides COMPLETE/FAILURE in eventStatus. For the above association, the time taken for event Status to give COMPLETE/FAILURE status for the above API is 30 seconds. Improvement Needed: A new type of notification type can be introduced so that on association event completion, the notification request could return the event status response to MDM server without the need to poll the Event Status API from MDM. Method 2: By Subscribing ASSET_MANAGEMENT notification On subscribing ASSET_MANAGEMENT notification in clientConfig API - https://vpp.itunes.apple.com/mdm/v2/client/config, the asset management notification request is enabled. "notificationTypes": [ "ASSET_MANAGEMENT" ] On performing the association, each notification request reaches the MDM server with response in batch of 100 devices per 1 app. Hence, more than 250 notifications requests(including duplicate requests) reaches the MDM server. This takes around 5 mins to complete provide the association results Improvement Needed: The 100 devices status per 1 app for one notification request could be increased to make lesser notification requests and hence improving the time to receive the association response. Hence, currently the Method 1 - using Event Status API provides the association completion response sooner than the Method 2 (Notifications). So, providing a notification type to subscribe for event Status could reduce the long time to provide all association response in ASSET_MANAGEMENT notification and eliminate the need to poll event status from MDM. Kindly consider this request.

Description: Apps over 200MB will not be automatically downloaded in iOS device when deployed from MDM if "Ask If Over 200MB" is set under General -> App Store -> Mobile Data -> App Downloads. Is there a setting available for MDM to force enable "Always Ask" under General -> App Store -> Mobile Data -> App Downloads in iOS devices ? Kindly help us on this use case.

In a iPad device with OS Version 15.1, when deploying a app store app through MDM, the InstallApplication command receives "License Not Found" error in response. The app is not purchased through VPP and the "PurchaseMethod" key is not set in InstallApplication request command. I have attached a sample request and response of InstallApplication commands. InstallApplication command: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=xxxx</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>xxxx</integer> <key>ManagementFlags</key> <integer>5</integer> <key>Configuration</key> <dict> <key>ServerName</key> <string>xxxx</string> <key>ServerPort</key> <string>xxxx</string> <key>UDID</key> <string>xxxx</string> <key>ErID</key> <string>xxxx</string> <key>IsLanguagePackEnabled</key> <string>true</string> <key>authtoken</key> <string>********</string> <key>SCOPE</key> <string>MDMOnDemand/MDMCloudEnrollment</string> <key>Services</key> <dict> <key>urls</key> <dict> <key>IOSNativeAppServlet</key> <string>xxxx</string> <key>DeviceRegistrationServlet</key> <string>xxxx</string> <key>IOSCheckInServlet</key> <string>xxxx</string> <key>AppCatalogServlet</key> <string>xxxx</string> <key>MDMLogUploaderServlet</key> <string>xxxx</string> <key>mdmDocsServlet</key> <string>xxxx</string> <key>DFSDownloadURL</key> <string>xxxx</string> </dict> <key>token_name</key> <string>********</string> <key>token_value</key> <string>********</string> </dict> <key>IsSyncServerEnabled</key> <true/> <key>IsAnnouncementEnabled</key> <true/> </dict> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> InstallApplication Response: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=xxxx</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>1005</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Could not install app.</string> </dict> <dict> <key>ErrorCode</key> <integer>9610</integer> <key>ErrorDomain</key> <string>ASDServerErrorDomain</string> <key>LocalizedDescription</key> <string>License not found</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>xxxx</string> </dict> </plist>

Issue Description: The Get Assets VPP License Management API (both 1.0.0 & 2.0.0) should return the assets with the adamIds of Apps available in App Store. For some location tokens, from this API, we get adamIds that are not available in App Store. The contentMetaData API doesn't return any response for these adamIds and they are not B2B apps too. How can we identify if the adamIds are of the apps that are removed from App Store? Or are we missing anything here? Kindly help us with this case. Get Assets URL: https://vpp.itunes.apple.com/mdm/v2/assets

https://developer.apple.com/documentation/managedappdistribution https://developer.apple.com/documentation/appdistribution/fetching-and-displaying-managed-apps We have tested the above apple documentation regarding Managed Application Distribution . To Note : We are trying to provide a custom AppStore in our MDM App for Managed Apps. We have done all the steps mentioned in the documentation Got Entitlement and enabled for the app. Used the Exact code in a new swift UI Project Attaching Screenshots for the compile time error , i get First Screenshot , shows an error when building the project with a physical device(iOS 17.4). Seconds one , shows different error when building with a simulator. I have checked all the apple documentations and wwdc videos for further clue on this. But no help ! It will be helpful, if anyone help me with exact working model for this framework.

Hi all , We are planning to manage about 1 Million+ Apple devices of inclusive of both iPhone and Mac devices under a AxM Account. However while adding VPP Licenses for an App i'm prompted with below error: " You cannot order more than 100000 copies of same the free item per week" While our goal is to manage 1 Million devices under same Location token , i have below questions in mind 1 . What is the upper limit of number of Licenses that can be added per app in a Location token? Currently it says 1 Lakh Licenses per app per week . Wanted to know if there is any limit on this count as it shouldn't surprise us in upcoming weeks. 2 . How many Locations can be created in a AxM Account? Currently we created about 15 location to see if there are any limit but so far couldn't find any limit on number of locations that can be created. This limit could help us plan our deployment in advance 3 . What is the total number of licenses a VPP Location token can hold ? As we manage 1 Million Devices for 12 Apps , 1 Million x 12= 12 Million licenses would be transacted in this location token by our MDM Solution , is this okay or will there be any limitations in this count